AI Support Agent changelog

The agent could not resend a verification email on a stock install. Resending one is one of the few actions the agent may carry out on a customer's behalf, and it is gated on the platform's email-verification switch. That switch had no stored value until an…

OPERATIONS · EMAIL · SETTINGS · BUG-FIXES

A performance release. The answers a customer receives in a conversation, and the coverage percentage on Gaps, are decided by the same rules as before: two lookups that ran after the reranker now run underneath it, a report that replayed two hundred questio…

PERFORMANCE · RETRIEVAL · KNOWLEDGE · COVERAGE · DEFLECTION · WALKTHROUGHS · TOOLS · LATENCY · +1